TERMS AND CONDITIONS
A) FOR CUSTOMISED ARTWORK:
On getting an order for a customised artwork, every aspect of the artwork such as size, colours etc. will be agreed upon in advance between the artist and the client.
Once decided, a final contract will be signed through e-mails, agreeing to the customised artwork.
All customised artworks require 50% of the total sale price of the artwork as advance payment (NON REFUNDABLE). This is to protect the artist’s investment in materials and time. Actual work will commence on the customised artwork, only after the receipt of this advance amount.
Once work commences on the customised artwork, a deadline will be agreed as per the contract, giving enough time for completion which includes the actual time taken to do the artwork, paint drying time, the final varnishing, the varnish drying time, packing and shipping.
B) FOR ALL PAINTINGS
Full payment is to be made before shipment of the artwork.
Preferable payment method is via PAYPAL which is the most secure online payment system.
All artworks will be sold unframed to minimize shipping costs.
CERTIFICATE OF AUTHENTICITY:
Every purchase comes with a certificate of authenticity that mentions the following:
- Name of the artist: RENUKA SRIDHAR
- Title of the artwork
- Medium and surface used
- Size of the artwork
- Year made
- An image of the artwork
- Signature of the artist
For shipment, artworks will be rolled and packed in strong dent resistant tubes or packed flat in bubble reinforced envelopes, depending on the size of the artwork. Every shipment will be marked as FRAGILE.
Note that SHIPPING WILL BE FREE WORLDWIDE.
All additional expenses, taxes or duty fees, if any, are to be borne by the buyer.
If for any reason, a client is not satisfied with the artwork purchased, it can be returned, in original and undamaged condition, within 15 working days from receipt of the artwork.
Once the artist is satisfied that the returned artwork is in original and undamaged condition, it can be either:
– exchanged for another artwork of the same cost,
– refunded by 50% of the total cost of the returned artwork.
Packing and shipment cost for returns has to be borne by the buyer or client.
The copyright in the artwork, including all artwork customised/commissioned by the client shall be retained by the artist, Renuka Sridhar.